jbet88 Privacy Policy

1. Introduction

jbet88 ("we," "us," "our") is committed to protecting the privacy and personal data of every player who uses the jbet88 platform at jbet88.asia. This Privacy Policy describes how jbet88 collects, processes, stores, and protects your personal information when you access our website, create an account, make deposits or withdrawals, play games, or interact with our customer support team.

This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering a jbet88 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

If you do not agree with any part of this Privacy Policy, you should discontinue use of the jbet88 platform and contact our support team to request account closure and data deletion where applicable.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, jbet88 is the personal information controller responsible for the personal data collected through the jbet88.asia platform. All data processing activities described in this Privacy Policy are carried out by or on behalf of jbet88.

If you have any questions about how your personal data is handled, or wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Privacy Policy.

3. Data We Collect

jbet88 collects the following categories of personal data from players:

3.1 Identity & Registration Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Gender
• Philippine mobile number
• Email address
• Username and encrypted password
• Residential address (province, city, barangay)

3.2 Identity Verification (KYC) Data

• Government-issued photo ID (Philippine passport, driver's license, SSS/UMID card, PhilSys ID, or equivalent)
• Proof of address documents
• Selfie or live photo for identity matching (where required)
• Proof of payment method ownership

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (GCash number, Maya account, bank account details — stored in tokenised or masked form)
• Transaction amounts, dates, and reference numbers
• Account balance history

3.4 Gaming Activity Data

• Game session records (games played, wager amounts, outcomes)
• Bonus and promotion usage history
• Responsible gaming tool settings (deposit limits, session limits, self-exclusion status)

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session timestamps and login history
• Cookie identifiers and analytics data

3.6 Communications Data

• Live chat transcripts and support ticket records
• Email correspondence with jbet88 support
• Survey responses and feedback submissions

4. How We Collect Data

jbet88 collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey.
• Automatically — through cookies, web beacons, and server logs when you browse or interact with the jbet88 platform.
• From third-party service providers — including payment processors (GCash, Maya, banks), identity verification providers, and fraud detection services, where necessary to operate the platform and comply with regulatory obligations.

5. How We Use Your Data

jbet88 processes your personal data for the following purposes:

jbet88 will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or as otherwise required by applicable law.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jbet88 processes your personal data on the following legal bases:

• Contractual necessity — processing required to fulfil our obligations under the jbet88 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation — processing required to comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, PAGCOR reporting requirements, and tax regulations.
• Legitimate interests — processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your data protection rights.
• Consent — processing for marketing communications and non-essential cookies, where you have provided explicit, freely given, and informed consent. You may withdraw consent at any time.

7. Data Sharing & Disclosure

jbet88 does not sell or rent your personal data to third parties. We may share your data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment service providers (GCash, Maya, BPI, BDO, Metrobank, UnionBank, and other Philippine banks) — to process deposits and withdrawals.
• Identity verification providers — to conduct KYC checks as required by Philippine gaming and AML regulations.
• Fraud prevention and security services — to detect and prevent fraudulent activity on the platform.
• Regulatory authorities — including PAGCOR and other Philippine government agencies, where disclosure is required by law or court order.
• IT and hosting service providers — who process data on our behalf under strict data processing agreements and are bound by confidentiality obligations.

8. Data Retention

jbet88 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and KYC data — retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Transaction records — retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity logs — retained for a minimum of two (2) years.
• Customer support communications — retained for two (2) years from the date of the last interaction.
• Marketing consent records — retained until consent is withdrawn and for one (1) year thereafter as evidence of consent.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jbet88's data disposal procedures.

9. Cookies & Tracking Technologies

jbet88 uses cookies and similar tracking technologies to operate and improve the platform. The following types of cookies are used:

• Strictly necessary cookies — essential for the platform to function, including session management and security. These cannot be disabled.
• Performance and analytics cookies — used to understand how players interact with the platform, identify errors, and improve user experience. Data collected is aggregated and anonymised.
• Functional cookies — used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Marketing cookies — used to deliver relevant promotional content. These are only set with your explicit consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the jbet88 platform.

10. Data Security

jbet88 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption of sensitive data at rest, including payment method details and KYC documents.
• Role-based access controls ensuring only authorised personnel can access personal data.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication for internal systems handling personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jbet88 will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jbet88:

• Right to be informed — the right to know how your personal data is being collected and processed, as described in this Privacy Policy.
• Right of access — the right to request a copy of the personal data jbet88 holds about you.
• Right to rectification — the right to request correction of inaccurate or incomplete personal data.
• Right to erasure — the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object — the right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability — the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint — the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within thirty (30) days in accordance with applicable law.

12. Children's Privacy

The jbet88 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jbet88 does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the jbet88 platform, please contact us immediately at the details provided in Section 14.

13. Changes to This Privacy Policy

jbet88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. Material changes will be communicated to registered players via the email address on file or through a prominent notice on the jbet88 platform prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how jbet88 protects your personal data.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jbet88, please contact our Data Protection Officer:

• Email: [email protected]
• Support Email: [email protected]
• Live Chat: Available 24/7 via the jbet88 platform
• Response Time: We aim to respond to all data privacy requests within 30 days

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have not been respected.